At Hill Bolts Shop (“we,” “us,” or “our”), we understand that just as our industrial fasteners provide physical security for structures, your personal data deserves robust protection. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hillboltsshop.com or make purchases from us.

1. Information We Collect

We collect information that helps us serve our global base of construction professionals, industrial purchasers, and serious DIY enthusiasts:

Personal Information

  • Contact Details: Name, email address, phone number, shipping/billing address
  • Payment Information: Credit card details (processed securely through our payment gateways), PayPal account information
  • Account Information: Username, password (encrypted), purchase history
  • Commercial Account Details: Business name, tax ID, purchase orders (for volume buyers)

Non-Personal Information

  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, time spent on site, click patterns
  • Transaction Data: Order history, product preferences (carriage bolts, hex bolts, etc.)

2. How We Use Your Information

We use your data with the same precision as our industrial fasteners serve their purpose:

  • Process orders for our bolts, washers, nuts, and other industrial fasteners
  • Provide secure payment processing with Visa, MasterCard, JCB, or PayPal
  • Communicate order confirmations, shipping updates, and invoices
  • Respond to customer service inquiries from professionals and DIYers
  • Improve our website functionality and product offerings
  • Prevent fraud and enhance security (PCI-DSS compliant)
  • For commercial accounts: manage bulk orders and custom payment arrangements

3. Data Sharing and Disclosure

Like a properly secured bolt, we keep your information tightly fastened except when necessary:

  • Service Providers: Shipping carriers, payment processors (Visa, MasterCard, PayPal, etc.), IT support
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale
  • Commercial Partners: For volume buyers, with explicit consent

We never sell your personal information to third-party marketers.

4. International Data Transfers

While we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in the United States, where our servers are located. We implement appropriate safeguards for international data transfers.

5. Data Storage and Security

We protect your data with industrial-grade security measures:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • Regular security audits and monitoring
  • Limited employee access to sensitive data
  • No storage of raw payment card data on our servers

Despite our best efforts, no security system is impenetrable. We encourage customers to use strong passwords and protect their account information.

6. Your Rights and Choices

You have control over your data, just as you control the fastening of our bolts:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your data
  • Portability: Request transfer of your data to another service

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies with the precision of a lock washer:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us improve our site (e.g., analytics)
  • Marketing Cookies: Show relevant ads for industrial fasteners

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

8. Children’s Privacy

Our industrial fasteners and website are intended for professionals and adult DIYers. We do not knowingly collect information from children under 16.

9. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be notified via email or website notice. The “Last Updated” date at the top indicates the latest revision.

10. Contact Us

For privacy-related questions or concerns, contact our team:

Hill Bolts Shop
2806 Bass Street, Anchorage, US 99507
Email: [email protected]
Phone: +1 (907) 555-7890